1
Customer Says "Hi"
The customer messages your WhatsApp number. The bot instantly replies with your branded menu catalog — photos, descriptions, and ZAR prices included.
Trusted by South African Restaurants
Custom WhatsApp Chatbots for Modern SA Businesses
Automate your sales, ordering, and customer support inside the world's most popular messaging app. No friction. Just results.
95%
SA users already on WhatsApp
0
Apps to download
24/7
Automated ordering
Official Technology Partners
Approved Uber Direct Partner
Meta Business Partner
Approved Uber Direct Partner
How It Works
Ordering in 3 Simple Steps
From first message to kitchen notification — the entire ordering journey happens inside WhatsApp.
2
Pick, Customise & Pay
Customers browse items, add customisations (sauces, sides, sizes), and check out. Payment via Yoco or PayFast happens right inside the chat.
3
Kitchen Gets Notified
Payment confirmed — the kitchen dashboard updates instantly, a WhatsApp notification fires, and for delivery orders, Uber Direct dispatches a driver automatically.
Getting Started
What You Need to Get Started
We handle the tech — you just provide the basics to launch your WhatsApp ordering bot.
Smartphone or Tablet
A simple Android or iOS device to run your Kitchen Dashboard and monitor live orders.
Dedicated Phone Number
A restaurant phone number that will be used exclusively for your WhatsApp ordering bot.
Your Menu & Images
A digital copy of your menu and high-quality food images to make your catalog look premium.
Signed Agreement
A simple authorization agreement to allow us to set up the WhatsApp integration on your behalf.
See It In Action
Watch the Bot in Real-Time
See how a real customer places an order from start to finish using KanuTech.
Live Demo
Experience the Magic
See how KanuTech bridges the gap between your customers' WhatsApp and your kitchen in real-time. Click a product in the chat to start.
K
KanuTech Demo Bot
Online
KANUTECH KITCHEN DASHBOARD
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Total Orders
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Active
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Completed
No orders yet. Waiting for customer interaction...
Powerful Operations
The Heartbeat of the Kitchen
A high-performance interface designed for high-heat environments. Tactile, alive, and deeply integrated with Uber Direct.
INCOMING
2
2x BBQ Wings Extra Spicy
1x Coke 440ml
1x Margherita Extra Cheese
PREPARING
1
2x Beef Burger Meal
No Onion
Add Mayo
OUTGOING
1
Driver En Route
1x Family Feast
3-Column Kanban
Optimised for busiest kitchens. Intuitive drag-and-drop workflow from order landing to delivery pickup.
Uber Direct Logistics
Live driver tracking and automatic dispatch. Visualize your delivery fleet without leaving the dashboard.
Smart Spec Bubbles
Hierarchical modifiers eliminate errors. Kitchen staff see exactly what to make, instantly.
Features
Everything Your Restaurant Needs
A fully integrated stack — from ordering bot to kitchen dashboard — built specifically for South African restaurants.
WhatsApp Menu Catalog
Browse your full menu with photos, descriptions, and pricing in ZAR — directly in the chat.
Smart Order Customisation
Support for modifiers, sides, sauces, and sizes. Customers build their perfect order in seconds.
Yoco & PayFast Payments
Secure, instant card payments inside WhatsApp. No redirect, no extra apps.
Uber Direct Delivery
Auto-dispatch Uber Direct drivers when a delivery order is confirmed. No manual booking.
Google Maps Address Validation
Customers confirm their delivery address via Google Maps, reducing failed deliveries.
Live Admin Dashboard
Manage and monitor orders in real-time from any device. See statuses, update kitchens, export reports.
Multi-location Support
Run multiple branches from a single system. Each location has its own settings and ordering flow.
Instant Notifications
Email and WhatsApp alerts for new orders, payment confirmations, and refunds. Nothing gets missed.
Automatic Refunds
If an order is declined or a delivery fails, the system automatically processes a refund — no manual work required.
Why WhatsApp?
The Platform Your Customers Already Use
WhatsApp isn't just popular in South Africa — it's how people communicate. Meet your customers where they already are.
Unmatched Reach
Over 95% of South Africans with smartphones use WhatsApp daily. No other platform gives you this level of access to your customers without spending on ads.
Zero Friction to Start
No app store. No account creation. No password reset. Customers just send a WhatsApp message and they're ordering. Lower friction means more completed orders.
Works on Any Android & iOS
From entry-level smartphones to flagship devices — if it runs WhatsApp, it runs your ordering system. No minimum device spec required.
Conversational Commerce
Chat-based ordering feels natural. Customers can ask questions, change their mind, and get support in the same thread as their order — just like messaging a person.
Beyond Ordering
Custom Solutions for Every Business
We don't just build restaurant bots. We create bespoke WhatsApp experiences that transform how you do business.
WhatsApp Retail Stores
Direct checkout for retail stores. Customers browse your inventory, chat about products, and pay — all in one thread.
Automated Bookings
Perfect for salons, clinics, and consultants. Let clients book appointments and receive reminders without a single phone call.
Lead Generation Bots
Qualify and capture leads 24/7. Our bots engage visitors, ask the right questions, and push hot leads directly to your CRM.
Customer Support AI
Resolve 80% of routine queries instantly. Automated FAQs, ticket tracking, and seamless hand-over to human agents when needed.
Pricing
Affordable for Every Restaurant
Built for South African Businesses — Big and Small
Affordable monthly pricing with no hidden setup fees. Whether you're a single-location family business or a growing multi-branch enterprise, we have a plan that fits.
Month-to-month, no lock-in
Full onboarding & setup included
Local ZAR pricing
Dedicated SA support
FAQ
Frequently Asked Questions
Everything you need to know about custom WhatsApp chatbots and ordering systems for South African businesses.
How does a WhatsApp ordering system work?
A WhatsApp ordering system connects your restaurant's menu to a WhatsApp Business number. When a customer messages your number, an automated bot replies with your branded menu catalog. Customers browse items, customise their order, choose delivery or pickup, and pay securely — all without leaving WhatsApp. Your kitchen gets instantly notified and can manage orders from a live dashboard.
How much does a WhatsApp restaurant bot cost in South Africa?
KanuTech offers affordable monthly pricing in ZAR, tailored for South African restaurants — from small family spots to multi-location chains. Pricing depends on order volume, number of locations, and required features. There are no hidden setup fees, and full onboarding is included. Contact us on WhatsApp for a personalised quote.
Which restaurants use WhatsApp ordering in South Africa?
Restaurants across Johannesburg, Pretoria, Cape Town, and Durban are using WhatsApp ordering systems to take orders from customers. KanuTech powers ordering bots for restaurants of all sizes — from local chisanyama spots to multi-branch fast food outlets. The system works for any food business that takes orders via phone or walk-in.
Does your system work with Uber Eats or delivery platforms?
KanuTech integrates with Uber Direct for on-demand delivery dispatching. When a customer places a delivery order via WhatsApp, a driver can be automatically dispatched through Uber Direct — no separate app needed for your staff. We do not integrate with Uber Eats' marketplace, but we provide a significantly more profitable direct-ordering channel for your restaurant.
What payment methods do you support?
We support Yoco and PayFast for secure, instant card payments directly inside WhatsApp. Customers pay without leaving the chat. Payments are confirmed instantly, the kitchen is notified, and failed payments are automatically refunded — no manual intervention required from your staff.
Do customers need to download an app?
No app download is required. Since over 95% of South Africans already use WhatsApp daily, your customers simply message your WhatsApp number to start ordering. There's zero friction — no sign-up, no download, no new account to remember. If they have WhatsApp, they can order.
Get Started
Ready to Take Orders on WhatsApp?
Book a free demo and we'll show you exactly how KanuTech works for your restaurant — no commitment required.
Let's build your WhatsApp ordering system together.
Reach us directly:
💬 WhatsApp: +27 81 609 5137 ✉️ sales@kanutech.co.za Message Us on WhatsApp