Privacy Policy
Last Updated: April 28, 2025
1. Introduction
Welcome to Kanu Tech (Pty) Ltd (“we,” “us,” or “our”). We are committed to protecting the privacy of visitors to our website and users of our cross-platform applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or interact with our applications.
2. Information We Collect
2.1 Personal Information
When you register for an account, subscribe to newsletters, or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Company name
- Billing/shipping address (if applicable)
2.2 Usage and Analytics Data
We automatically collect certain information about your device and how you interact with our website and applications, including:
- IP address
- Device type, operating system, and browser version
- Usage activity (pages visited, buttons clicked, time spent)
- Log and crash reports
2.3 Cookies and Tracking Technologies
We and our third-party partners use cookies, web beacons, and similar technologies to collect your preferences and improve your experience. You can control cookie settings via your browser.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our website and applications
- Personalize your experience and deliver content tailored to your interests
- Communicate with you about updates, support, and promotional offers
- Analyze and monitor usage trends to optimize performance and user experience
- Detect, prevent, and address technical issues and security threats
4. Sharing and Disclosure
We do not sell or rent your personal information. We may share information with:
- Service providers who perform functions on our behalf (e.g., hosting, analytics, email delivery)
- Affiliates and subsidiaries for internal business purposes
- Legal and safety purposes when required by law or to protect rights, property, or safety
All third parties are contractually prohibited from using your data for any purpose other than providing services to us.
5. Third-Party Services
Our website and applications may integrate with third-party services, such as:
- Analytics platforms (e.g., Google Analytics)
- Cloud hosting providers
- Payment processors
These services have their own privacy policies; we encourage you to review them to understand how they collect and use your data.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. Aggregate or anonymized data may be retained indefinitely.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission over the Internet is completely secure; we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child under 16, please contact us to request deletion.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us as described below.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect the most recent revision. We encourage you to review this page regularly to stay informed.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Kanu Tech (Pty) Ltd
10 Cadoza Street
Westdene, Johannesburg, 2092
Email: privacy@kanutech.com
Thank you for trusting Kanu Tech (Pty) Ltd with your information. We are committed to respecting and protecting your privacy.